Frequently Asked Questions
Everything you need to know about renting with Eazyrentals.
1. What is Eazyrentals?
Eazyrentals is a rental service for home appliances and furniture, making it easy to get the products you need without purchasing them outright. We offer convenient rental plans, doorstep delivery, and support throughout your rental period.
2. What products can I rent from Eazyrentals?
You can rent refrigerators, washing machines, air conditioners, televisions, microwaves, water purifiers, inverter & batteries, beds & mattresses, sofas, dining tables, wardrobes, and other essential home appliances and furniture. Product availability may vary by location.
3. How does Eazyrentals work?
Browse → Select Product → Choose Lock-in Period → Pay Rental & Security → Delivery → Enjoy Your Product.
4. Do you provide same-day delivery?
Yes. Eazyrentals prefers same-day delivery wherever the product is available and the delivery location is serviceable. Same-day delivery is subject to product availability, order confirmation, verification, payment completion, and delivery capacity.
5. Is there a lock-in period?
Yes. A lock-in period is mandatory for every rental booking. Before booking, you must select your preferred lock-in period. Rental pricing depends on the lock-in period selected. Generally, a shorter lock-in period has a higher rental price, while a longer lock-in period offers better rental pricing.
6. What happens if I return the product before completing my lock-in period?
If you return the product before completing the selected lock-in period, the applicable security deposit will be non-refundable. Customers are advised to carefully select their lock-in period before confirming the booking.
7. Can I choose a shorter lock-in period?
Yes, subject to the plans available for the particular product. Shorter lock-in periods may have higher monthly rental prices.
8. Is a security deposit required?
Yes. A security deposit is required for rental bookings. It acts as security against applicable rental obligations, damage, loss, or early termination as specified in the rental agreement.
9. When will my security deposit be refunded?
The security deposit is eligible for refund after the rental period/lock-in obligations have been completed and the product has been returned according to the rental agreement. Applicable deductions will be communicated according to the agreement.
10. Is the security deposit refundable if I break the lock-in period?
No. If the customer terminates the rental or returns the product before completing the agreed lock-in period, the security deposit will be non-refundable, subject to the rental agreement.
11. What documents are required to rent a product?
Depending on the booking and verification requirements, Eazyrentals may require government-issued ID, address details, contact/mobile number, and other information required for verification.
12. Who delivers the rented products?
Our delivery/logistics team handles delivery to the customer's location and, where applicable, assists with positioning or installation.
13. What if the product develops a problem during the rental period?
Contact Eazyrentals customer support. Our operations team will assess the issue and arrange appropriate service, repair, replacement, or another resolution according to the rental agreement and nature of the issue.
14. Do I have to pay for maintenance?
Maintenance and service responsibilities depend on the product, issue, rental plan, and terms of the rental agreement. Check product-specific terms before booking.
15. Can I replace or exchange a rented product?
Replacement or exchange may be possible depending on the product, availability, technical condition, and circumstances. Contact our support team for assistance.
16. Can I extend my rental period?
Yes, rental extensions may be available depending on the product and availability. Contact Eazyrentals before your rental period ends.
17. Can I relocate the rented product to another address?
Rented products should not be moved to another address without prior approval from Eazyrentals. Contact our team before relocation.
18. What happens if I damage the rented product?
Customers are responsible for taking reasonable care of rented products. Damage caused by misuse, negligence, unauthorized modification, or other circumstances specified in the rental agreement may result in applicable charges or deductions from the security deposit. Normal wear and tear is handled according to the agreement.
19. Can I cancel my order?
Cancellation is subject to applicable booking and rental terms. If delivery has already been arranged or the rental agreement has commenced, cancellation charges or other conditions may apply.
20. What happens when my rental period ends?
Once rental obligations are completed, you can request product pickup/return according to the agreed process. Our team will coordinate collection and inspect the product before closing the rental.
21. What if I don't complete my rental payments on time?
Rental payments must be made according to the agreed schedule. Late payments may attract applicable late-payment charges as specified in the rental agreement.
22. Can I rent multiple products together?
Yes. You can rent multiple appliances and furniture items for your home or office, subject to availability and serviceability.
23. Why should I rent instead of buying?
Renting can be useful if you live in a rented property, relocate frequently, need products temporarily, want to avoid a large upfront purchase, need immediate access to essential appliances, or prefer flexibility over ownership.
24. Is Eazyrentals available in my area?
Service availability depends on your location and product availability. Enter your location during booking or contact our team to confirm serviceability.
25. How can I contact Eazyrentals?
You can contact Eazyrentals customer support on 9990363630 or 9990363690. Our team can assist with product selection, booking, delivery, payments, maintenance, returns, and other rental-related queries.